We’ve all been there: thinking of the perfect meme to describe a situation, unable to recall where or when you’ve seen it or how to access it, rendering you unable to share it. A great opportunity to demonstrate your sense of humor, made impossible by the abundance of content on…

Boxed.com is an online grocery shopping service which has originally started out as a “bulk shopping” service. However, today it offers an “express” service as well, through which users can order groceries in regular quantities, not necessarily in bulk. This case study will analyze the problems encountered on the Boxed.com…

Bengisu Halezeroğlu

UX Designer at Bank of America

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